Item Information
Give your contact center teams all they need, with Poly EncorePro 320 USB-C headset. Encorepro 320 USB-C delivers high-quality audio, all-day comfort, and proven durability at an affordable price. Key features include an inline call control with easy volume adjustment and muting, flexible noise-canceling microphone boom, and voice-optimized frequency response for clearer conversations allowing agents and reps to deliver the best experiences to their customers.
Features
- USB-C connection for Softphones
- HiFi Stereo 6dB ± 3dB
- Flexible noise-canceling microphone boom
- Voice-optimized frequency response for clearer conversations
- Call control with volume up, volume down, mute
- Unique dynamic mute alert
- Acoustic protection with G616 and TWA
- Soft, replaceable ear cushions and lightweight design (40709-02)
- Only headset in its class that folds flat
- Poly Hub for Windows and macOS
- Poly Manager Pro compatible (SaaS - sold separately)
- Certified for Skype for Business and optimized for Microsoft Lync
- Built for UC&C applications and softphones from Avaya, Cisco, Mitel and more
Previous Part Number
- HP Poly 767F9AA replaces Plantronics 214571-01 UPC/GTIN 00017229169050
Included
- Poly EncorePro USB-C Headset
- User Guide
- Headset Pouch
New items ship in their original manufacturer's packaging. These items are in excellent condition with no blemishes on their housings.
UPC: 00197029428226
No Hassle Return Policy & PC Certified Guarantee
Rest assured, if you order the wrong items, don't like the model, or just don't need it anymore we accept returns with NO restocking fees. Whether you want something different or just a credit, we have you covered! This policy goes hand in hand with our company culture of delivering outstanding customer satisfaction.
If you need assistance finding a different product our awesome staff is ready to help. Contact us for expert support.
- Item(s) must be returned within 30 days from invoice date.
- Item(s) must be received in original condition preferably in the same packing materials.
- Item(s) should be securely packed for safe return.
- The purchaser is responsible for all shipping costs and insurance.
Shipping
- Products usually ship within two business days after payment. If you have a rush order, or need an item delivered on Saturday please call to request faster shipping.
- All products are shipped and delivered on business days.
- Fixed or free shipping offer does not apply to items shipped on pallets, please call for rates on those items. Free shipping offers only apply to the continental US.
Warranty Policy
All products purchased from us are covered by a 1-year warranty from the date of purchase, covering manufacturing defects and functional failures under normal business use.
Please note that batteries are an exception to this policy. Batteries are covered by a 90-day warranty due to their consumable nature.
This warranty does not cover damage caused by misuse, unauthorized modifications, or improper handling.
For any warranty claims, please contact our support team with your purchase details and a description of the issue.