Item Information
Avaya Partner ACS ASA/DXD R3.0 PC Card
Features
- Automatic System Answer helps the system operator handle outside calls during peak calling periods. When an outside call rings on a line programmed with Automatic System Answer, the system answers it after a specified number of rings and plays a short user-recorded greeting (20 second announcement) to the caller. Then, the system does one of the following:
- Places the call on hold at extension 10 (the outside caller hears Music-On-Hold, if it is available)
- Continues to ring all extensions that have access to the line (the outside caller hears Music-On-Hold, if it is available)
- Disconnects the call
- Direct Extension Dial permits an outside caller to dial an extension or Hunt Group directly, without the aid of the operator. With Release 3.0 or later, DXD calls also can be transferred directly into a Calling Group. When an outside call rings on a line programmed with Direct Extension Dial, the system picks it up after a specified number of rings and plays a short message (40 second announcement) prompting the caller to dial the digits of the designated extension, Hunt Group, or Calling Group.
Compatibility
- Partner ACS Release 3.0 or Later
Refurbished
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All refurbished items are restored to full functionality, and their grades reflect only cosmetic condition. Lower-grade products may have more visible blemishes but are rigorously tested and cleaned to ensure identical performance and warranty coverage.
No Hassle Return Policy & PC Certified Guarantee
Rest assured, if you order the wrong items, don't like the model, or just don't need it anymore we accept returns with NO restocking fees. Whether you want something different or just a credit, we have you covered! This policy goes hand in hand with our company culture of delivering outstanding customer satisfaction.
If you need assistance finding a different product our awesome staff is ready to help. Contact us for expert support.
- Item(s) must be returned within 30 days from invoice date.
- Item(s) must be received in original condition preferably in the same packing materials.
- Item(s) should be securely packed for safe return.
- The purchaser is responsible for all shipping costs and insurance.
Shipping
- Products usually ship within two business days after payment. If you have a rush order, or need an item delivered on Saturday please call to request faster shipping.
- All products are shipped and delivered on business days.
- Fixed or free shipping offer does not apply to items shipped on pallets, please call for rates on those items. Free shipping offers only apply to the continental US.
Warranty Policy
All products purchased from us are covered by a 1-year warranty from the date of purchase, covering manufacturing defects and functional failures under normal business use.
Please note that batteries are an exception to this policy. Batteries are covered by a 90-day warranty due to their consumable nature.
This warranty does not cover damage caused by misuse, unauthorized modifications, or improper handling.
For any warranty claims, please contact our support team with your purchase details and a description of the issue.
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