Item Information
The Mitel Networks 5020 IP phone is a business phone that is ideal for users who require information about calls they handle and need user-programmable access to advanced voice communications, IP-based applications and services.
The 5020 IP phone is the ideal choice for users who must change their telephone feature set to match their changing needs, including those who travel frequently, are often away from their desk, participate in conference calls, and contact center/help desk agents.
The Mitel Networks 5020 IP phone is a dual port, multi-line display IP telephone providing users fast and easy access to the features and applications enabled by Mitel Networks IP-based Integrated Communications Platforms.
Features
- Built-in speaker
- Handsfree operation (half duplex)
- 2-line, 20-character backlit display with contrast adjustment
- Context sensitive softkeys for feature-set customization
- Phonebook
- Volume/Ringer Control
- CLID (Caller ID)
- Off-hook voice announce
- On hook dial
- 14 programmable multi-function keys (for speed dialing, broadcast groups, line appearances, feature access)
- 8 function keys: hold, Superkey for feature access, message information, speaker, microphone, transfer/conference, redial, cancel
- Dedicated headset jack
- Speed calling
- Call Me Back
- Placing calls on hold
- Transferring calls
- Setting up conference calls
- Voice mail access – large message waiting lamp
- Last number redial
- Automatic Call Distribution (ACD) Agent and Supervisor support
- Wall Mountable (desk/wall stand included)
- Integrated power options
Includes
- New Handset Cord
- New Line Cord
- Handset
- Base
Condition
- This listing is for an A-Stock phone. A-Stock phones are in fully functional condition and have great aesthetic quality.
UPC: 06931561835524
No Hassle Return Policy & PC Certified Guarantee
Rest assured, if you order the wrong items, don't like the model, or just don't need it anymore we accept returns with NO restocking fees. Whether you want something different or just a credit, we have you covered! This policy goes hand in hand with our company culture of delivering outstanding customer satisfaction.
If you need assistance finding a different product our awesome staff is ready to help. Contact us for expert support.
- Item(s) must be returned within 30 days from invoice date.
- Item(s) must be received in original condition preferably in the same packing materials.
- Item(s) should be securely packed for safe return.
- The purchaser is responsible for all shipping costs and insurance.
Shipping
- Products usually ship within two business days after payment. If you have a rush order, or need an item delivered on Saturday please call to request faster shipping.
- All products are shipped and delivered on business days.
- Fixed or free shipping offer does not apply to items shipped on pallets, please call for rates on those items. Free shipping offers only apply to the continental US.
Warranty Policy
All products purchased from us are covered by a 1-year warranty from the date of purchase, covering manufacturing defects and functional failures under normal business use.
Please note that batteries are an exception to this policy. Batteries are covered by a 90-day warranty due to their consumable nature.
This warranty does not cover damage caused by misuse, unauthorized modifications, or improper handling.
For any warranty claims, please contact our support team with your purchase details and a description of the issue.
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