Item Information
The ShoreTel Collaboration Service Appliances are sealed appliances, optimized for resiliency and security, designed to run ShoreTel Premises Collaboration software, including instant messaging, audio conferencing and desktop sharing for Windows and Mac. ShoreTel Premises Mobility and ShoreTel Conferencing for Apple iOS users are also supported.
The Service Appliances can be deployed anywhere, including into a corporate DMZ. The appliance has been tested with well-known security tools for potential application and network vulnerabilities.
Software running on ShoreTel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment which eliminates the need to support multiple appliances, especially for customers that choose a centralized UC deployment.
Alternate Part Number(s)
Refurbished
| Functionality |
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| Cosmetics |
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All refurbished items are restored to full functionality, and their grades reflect only cosmetic condition. Lower-grade products may have more visible blemishes but are rigorously tested and cleaned to ensure identical performance and warranty coverage.
Service Appliance 100 (SA100) Technical Specs
| Audio Conferencing | Up to 50 simultaneous audio
conferencing ports (including 15
HD calls) |
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| Web Conferencing | Up to 50 simultaneous secure
Web conferencing ports (HTTPS) |
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| Instant Messaging | Up to 500 IM clients
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| Number of Conferences | Up to 16 Conferences
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| Hard Disk | (2) 500 GB |
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| RAID Level | Level 1 |
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| Ethernet Interfaces | (2) Gigabit |
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| USB Connectors | 2 |
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No Hassle Return Policy & PC Certified Guarantee
Rest assured, if you order the wrong items, don't like the model, or just don't need it anymore we accept returns with NO restocking fees. Whether you want something different or just a credit, we have you covered! This policy goes hand in hand with our company culture of delivering outstanding customer satisfaction.
If you need assistance finding a different product our awesome staff is ready to help. Contact us for expert support.
- Item(s) must be returned within 30 days from invoice date.
- Item(s) must be received in original condition preferably in the same packing materials.
- Item(s) should be securely packed for safe return.
- The purchaser is responsible for all shipping costs and insurance.
Shipping
- Products usually ship within two business days after payment. If you have a rush order, or need an item delivered on Saturday please call to request faster shipping.
- All products are shipped and delivered on business days.
- Fixed or free shipping offer does not apply to items shipped on pallets, please call for rates on those items. Free shipping offers only apply to the continental US.
Warranty Policy
All products purchased from us are covered by a 1-year warranty from the date of purchase, covering manufacturing defects and functional failures under normal business use.
Please note that batteries are an exception to this policy. Batteries are covered by a 90-day warranty due to their consumable nature.
This warranty does not cover damage caused by misuse, unauthorized modifications, or improper handling.
For any warranty claims, please contact our support team with your purchase details and a description of the issue.
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